At Light Store, operated in association with Coast II Coast Lighting LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or make a purchase from our store.

By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable privacy laws.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect the following types of information:

• Personal Information: Your name, billing address, shipping address, email address, and phone number.

• Order Information: Products purchased, order details, payment status, and transaction-related information.

• Payment Information: Payment processing details handled by our payment service providers. We do not intentionally collect or store full payment card details ourselves when those details are processed by our payment providers.

• Device and Usage Information: Your IP address, browser type, device information, and interactions with our website, where collected through Shopify or other enabled technologies.

• Customer Support Information: Information you provide when contacting us about products, orders, returns, or refunds.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders.

• Arrange shipping and provide order updates.

• Process eligible payments, cancellations, returns, and refunds.

• Respond to customer inquiries and provide support.

• Maintain, operate, and improve our website and shopping experience.

• Detect, investigate, and help prevent fraudulent transactions or unauthorized activity.

• Comply with applicable legal, tax, accounting, and regulatory obligations.

• Send marketing communications where permitted by law and, when required, with your consent.

3. Payment Processing

Our store accepts payments through PayPal and Stripe, subject to the payment options available at checkout.

Payment transactions are handled by the applicable payment service provider. These providers may collect and process information according to their own privacy policies and security practices.

We encourage customers to review the privacy policies of their payment providers for more information about how payment data is handled.

4. Shopify and Third-Party Services

Our online store is hosted on Shopify. Shopify provides technology and services that help us operate our store, process orders, and support the shopping experience.

We may also share relevant information with third-party service providers, such as payment processors, shipping carriers, website analytics providers, and fraud prevention services, when necessary for their services.

These providers are permitted to use information as necessary to perform their services or as otherwise allowed by applicable law.

5. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve functionality, and support advertising where enabled.

You may be able to manage cookies through your browser settings or available privacy controls. Disabling certain cookies may affect some website features.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

6. Sharing of Personal Information

We do not sell your personal information to third parties for money.

We may disclose relevant information to:

• Shopify and our necessary service providers.

• Payment processors, including PayPal and Stripe.

• Shipping and delivery companies.

• Fraud prevention and security service providers.

• Government authorities or other parties when required by law or necessary to protect legal rights.

We share only information reasonably necessary for the relevant purpose, subject to applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and meet legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications or data uses where applicable.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before fulfilling your request.

9. Data Security

We take reasonable measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we work to protect information using appropriate safeguards and the security features provided by our service providers.

10. Children's Privacy

Our store is not intended to knowingly collect personal information from children in circumstances where parental consent is required by law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

11. International Data Transfers

Our store serves customers in the United States. Depending on the services used to operate our website, personal information may be processed or stored in other locations.

Where required, appropriate safeguards will be used for international transfers in accordance with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal obligations, or other operational requirements.

Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Business Name: Coast II Coast Lighting LLC

Store Name: Light Store

Business Address: 44 SE 1st Ave #214, Ocala, FL 34471, USA

Phone: +1 (352) 414-8719

Email: sales@cclighting.net

Website: cclighting.net

Customer Service Hours: Monday–Friday, 8:30 AM–5:00 PM Eastern Time (ET)

We aim to respond to all customer inquiries within 24 hours.

Thank you for trusting Light Store. We value your privacy and are committed to handling your personal information responsibly.