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Terms of service

1. Overview

Welcome to Light Store. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Light Store, operated in association with Coast II Coast Lighting LLC.

Light Store provides an online shopping platform where customers can browse and purchase lighting products. By accessing our website or purchasing products from our store, you agree to these Terms of Service and any applicable policies referenced herein.

Please read these terms carefully before using our website. If you do not agree with these terms, please do not use our services.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to engage in fraudulent activity, interfere with website operations, attempt unauthorized access, or misuse our services.

We reserve the right to take appropriate action when necessary to protect our customers, business, website, and legal rights.

3. Products and Product Information

We aim to provide accurate descriptions, images, specifications, and other information about our lighting products.

Product colors and appearance may vary depending on screen settings, lighting conditions, and display devices. Customers should review product descriptions, specifications, dimensions, compatibility information, and other relevant details before placing an order.

We do not guarantee that every product description or image will be entirely free from errors. Where an error materially affects an order, we will work to address it in accordance with applicable law.

4. Pricing and Availability

Product prices, availability, and applicable charges are displayed on our website or during checkout.

Prices and product availability may change without prior notice, except where prohibited by law. Applicable shipping charges and taxes will be presented where required before you complete your purchase.

If a material pricing or listing error affects an order, we may contact you to discuss an appropriate resolution. We will not disregard applicable consumer rights.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that every order has completed all verification and processing steps.

Orders may be subject to payment verification, availability checks, and fraud prevention procedures.

If we cannot fulfill an order, we will take appropriate steps to notify you and provide any refund required under our policies and applicable law.

Please ensure that your contact and shipping information is accurate when placing an order.

6. Payment Terms

We accept payments through PayPal and Stripe, subject to the payment methods available at checkout.

Payment must be completed using an accepted payment method unless otherwise stated. Orders may be held for verification if a payment cannot be confirmed.

Payments are processed through the applicable payment service provider and are subject to that provider's terms and procedures.

For further information, please review our Payment Policy.

7. Shipping and Delivery

We currently ship products to destinations within the United States only.

Our estimated shipping timelines are:

  • Order Cut-Off Time: 5:00 PM Eastern Time (ET).

  • Order Processing Time: 1–2 business days.

  • Estimated Shipping Time: 5–8 business days.

  • Total Estimated Delivery Time: 6–10 business days.

These timelines are estimates and may vary due to carrier delays, weather, holidays, order verification, or circumstances beyond our reasonable control.

Tracking information will generally be provided after an order has shipped. Please refer to our Shipping Policy for additional details.

Nothing in these terms limits any rights or remedies available to customers under applicable law.

8. Order Cancellation

Customers may request to cancel an order within 24 hours of placing it.

To request cancellation, email sales@cclighting.net with your order number as soon as possible.

Cancellation requests submitted after 24 hours may not be accepted, particularly if the order has already been processed or shipped. Where cancellation is no longer possible, eligible return options may be available under our Return and Refund Policy.

Approved cancellations will be refunded in accordance with our applicable policies.

For complete details, please review our Cancellation Policy.

9. Returns and Refunds

We offer a 30-day return period, subject to our Return and Refund Policy and applicable law.

All return requests must be initiated by email at sales@cclighting.net before sending a product back. Please include your order number and a description of the reason for the return.

Approved refunds are processed within 7 business days, excluding weekends and holidays, after approval. Additional time may be required for your payment provider or financial institution to post the refund.

Please review our Return and Refund Policy for return procedures, applicable shipping costs, and additional conditions.

10. Intellectual Property

All website content, including text, graphics, logos, images, design elements, and other materials owned by or licensed to us, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use protected website content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, PayPal, Stripe, shipping providers, and other external websites.

Third-party services are subject to their own terms, privacy policies, and operating procedures. We are not responsible for third-party websites or services beyond our obligations under applicable law.

12. Errors, Inaccuracies, and Updates

We may correct typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, and availability.

If a correction materially affects an existing order, we will take appropriate steps to communicate with the customer and address the issue in accordance with applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Light Store will not be liable for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and disclosed.

Please review our Privacy Policy to understand our privacy practices.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, website functionality, or legal requirements.

The latest version will be published on this page with an updated revision date. Your continued use of our website after changes take effect will be subject to the updated terms to the extent permitted by law.

16. Governing Law

These Terms of Service are subject to applicable laws and regulations. Any determination of governing law or jurisdiction will be made in accordance with applicable legal requirements, including mandatory consumer protection laws.

Nothing in these terms is intended to remove any rights customers may have under the laws that apply to their purchases.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Business Name: Coast II Coast Lighting LLC

Store Name: Light Store

Business Address: 44 SE 1st Ave #214, Ocala, FL 34471, USA

Phone: +1 (352) 414-8719

Email: sales@cclighting.net

Website: cclighting.net

Customer Service Hours: Monday–Friday, 8:30 AM–5:00 PM Eastern Time (ET)

We aim to respond to all customer inquiries within 24 hours.

Thank you for choosing Light Store. We appreciate your business and look forward to providing a convenient and customer-friendly shopping experience.